Privacy Policy for SKL Group of Camps
1. Introduction
1.1 SKL Group of Camps is dedicated to protecting the privacy of our website visitors and service users.
1.2 This policy applies when we act as a data controller for the personal data of our website visitors and service users, meaning we determine the purposes and means of processing that personal data.
1.3 We utilize cookies on our website. If these cookies are not strictly necessary for website provision, we will request your consent upon your initial visit to our site.
1.4 Throughout this policy, "we," "us," and "our" refer to SKL Group of Camps. For more details about us, please refer to Section 19.
2. How We Use Your Personal Data
2.1 In this section, we outline:
(a) the general categories of personal data we may process; (b) the source and specific categories of personal data not obtained directly from you; (c) the purposes for which we may process personal data; and (d) the legal bases of the processing.
2.2 We may process data regarding your website and service usage ("usage data"), such as your IP address, geographical location, browser type, referral source, and more. This data helps us analyze and enhance our website, based on our legitimate interests.
2.3 Information provided in any enquiries regarding goods and/or services ("enquiry data") may be processed for offering, marketing, and selling relevant goods and/or services to you, based on consent.
2.4 Customer relationship data, including contact information, may be processed to manage our customer relationships, communicate with customers, and promote our products and services, based on our legitimate interests.
2.5 Transaction data, including purchases of goods and services, may be processed to supply purchased goods/services and maintain transaction records, based on contract performance and legitimate interests.
2.6 Notification data provided for email subscriptions may be processed to send relevant notifications and/or newsletters, based on consent.
2.7 Correspondence data, including communication content and metadata, may be processed for communication and record-keeping purposes, based on our legitimate interests.
2.8 Please refrain from supplying personal data of others to us, unless prompted.
3. Automated Decision-Making
3.1 We do not use your personal data for automated decision-making purposes.
4. Providing Your Personal Data to Others
4.1 We may disclose your personal data to our group companies, insurers, professional advisers, and payment services provider, as necessary for the purposes outlined in this policy.
4.2 Financial transactions data is handled by our payment services provider, First National Bank, ABSA and Stanbic Bank Botswana according to their privacy policy.
4.3 Enquiry data may be shared with third-party suppliers to offer relevant goods/services, with each acting as a data controller.
5. International Transfers of Your Personal Data
5.1 Your personal data may be transferred to Botswana and South Africa.
5.2 Please note that personal data submitted for publication via our website may be accessible worldwide.
6. Retaining and Deleting Personal Data
6.1 We retain personal data for the periods necessary as per our data retention policies, outlined in this section.
6.2 Personal data is not kept longer than necessary for the specified purposes.
6.3 Please refer to Section 6 for detailed retention periods.
7. Security of Personal Data
7.1 We employ technical and organizational measures to secure personal data and prevent unauthorized access or alteration.
7.2 Personal data is stored securely on servers, computers, and devices.
7.3 Financial transaction data is encrypted during transmission.
8. Amendments
8.1 We may update this policy periodically by publishing a new version on our website.
8.2 It's advisable to check this page occasionally for any policy changes.
8.3 Significant policy changes will be communicated via email.
9. Your Rights
9.1 Section 9 outlines your rights under data protection law, including access, rectification, erasure, restriction of processing, and objection to processing.
9.2 Please review Section 9 for a detailed explanation of your rights.
10. Third-Party Websites
10.1 Our website contains links to third-party websites, whose privacy policies and practices we have no control over.
Here are the lings to their privacy policies
https://legal.hubspot.com/privacy-policy
https://site.nightsbridge.com/privacy-policy/
11. Personal Data of Children
11.1 Our website and services are intended for individuals over the age of 13.
11.2 Personal data of individuals under 13 will be promptly deleted if identified in our databases.
12. Updating Information
12.1 Please inform us if any personal information we hold about you requires correction or updating.
13. Acting as a Data Processor
13.1 Regarding transactional data, we act as a data processor, and this policy does not apply. Our obligations as a data processor are defined in our contract with the data controller.
14. About Cookies
14.1 We utilize cookies for analysis purposes to enhance website performance.
15. Cookies That We Use
15.1 Cookies are used for analysis to understand website and service usage.
16. Cookies Used by Our Service Providers
16.1 Our service providers may use cookies when you visit our website.
17. Managing Cookies
17.1 Most browsers allow you to refuse or delete cookies, but this may impact website usability.
17.2 You cannot manage cookie preferences on our website.
18. Cookie Preferences
18.1 Cookie preferences cannot be managed on our website.
19. Our Details
19.1 SKL Group of Camps operates this website.
19.2 We are registered in Botswana, with a registered office and principal place of business in Maun, Botswana.
19.3 Contact us via post, telephone, or email for any inquiries.
20. Data Protection Officer
20.1 Contact our data protection officer, Rachel Lemme on rachel@sklcamps.com, for any data protection concerns.
